Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website operated by Ann Arbor Rodent Defense (“we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the website.

Website Use

This website is provided for general informational and business communication purposes. You may use this site to learn about our services, review service information, contact us, or request service. You agree not to use the website in a way that is unlawful, abusive, disruptive, harmful, misleading, or intended to interfere with the site’s operation or security.

You may not attempt to gain unauthorized access to the website, submit false or misleading information, copy content for deceptive commercial use, or use the site in a way that harms our business or other users.

No Guarantee of Service Availability

Use of this website does not guarantee service availability, appointment availability, same-day response, service acceptance, or coverage in all locations. Any service described on the site is subject to scheduling, business capacity, service area limitations, and operational review.

If the site references same-day service, that language should be understood as availability-based, not guaranteed in every situation.

Informational Content Only

The content on this website is intended to provide general information about rodent-related issues, our services, and common conditions affecting homes and properties in Ann Arbor and nearby areas. It is not guaranteed to apply to every property, infestation, customer situation, or structural condition.

Information on the website should not be interpreted as professional, legal, health, environmental, construction, insurance, or regulatory advice. Property-specific decisions should be based on actual inspection, condition review, and professional judgment where appropriate.

Service Information

Descriptions of mice control, rat control, exclusion, cleanup, and related services are provided to explain the general type of work we may offer. Actual service recommendations, scope, timing, pricing, and next steps may vary based on inspection findings, infestation severity, property condition, access issues, and operational factors.

Nothing on this website creates a binding service contract until both parties agree to specific service terms separately.

Estimates, Quotes, and Pricing

Any estimate request, quote request, inspection inquiry, or contact form submission does not create a guaranteed price, schedule, or obligation to perform work. Pricing, if discussed, may vary depending on the property, type of infestation, level of activity, access difficulty, exclusion needs, cleanup needs, and other site-specific conditions.

Third-Party Links

This website may contain links to third-party websites, tools, or services for convenience or reference. We are not responsible for the content, accuracy, availability, privacy practices, or terms of any third-party website or service.

Intellectual Property

All content on this website, including text, layout, branding elements, logos, graphics, page structure, and original written material, is owned by or used with permission by Ann Arbor Rodent Defense unless otherwise stated. You may not reproduce, republish, distribute, copy, or exploit website content for commercial use without prior written permission.

User Submissions

If you submit a contact form, email, phone inquiry, or other communication through the website, you agree that the information you provide is accurate to the best of your knowledge. You also agree not to submit false, unlawful, offensive, abusive, threatening, or misleading content.

We reserve the right to disregard, reject, or block communications that appear fraudulent, abusive, spam-related, or otherwise inappropriate.

Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not guarantee that the website will always be available, uninterrupted, error-free, secure, or free of harmful components.

We also do not guarantee that website content will always be complete, current, or suitable for every user’s specific situation.

Limitation of Liability

To the fullest extent permitted by law, Ann Arbor Rodent Defense shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website, inability to use the website, reliance on website content, or use of third-party links or services referenced through the site.

This includes, without limitation, damages related to data loss, interruption, delay, inaccuracy, business disruption, or website malfunction.

Indemnification

You agree to defend, indemnify, and hold harmless Ann Arbor Rodent Defense from and against claims, liabilities, damages, losses, or expenses arising out of your misuse of the website, your violation of these Terms, or your submission of false, unlawful, or harmful content through the website.

Privacy

Your use of the website is also subject to our Privacy Policy. By using the website, you acknowledge that information submitted through the site may be handled in accordance with that policy.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect business changes, website updates, legal requirements, or policy revisions. Any updated version will be posted on this page with a revised effective date.

Governing Use

These Terms are intended to govern use of the website in connection with our local service business operations. If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force to the extent permitted by law.

Contact Information

If you have questions about these Terms & Conditions, you may contact us at: