Privacy Policy

Ann Arbor Rodent Defense (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit our website, use our contact forms, call us, or otherwise interact with our business. This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out a form, request service, call us, email us, or otherwise contact us through the website. This information may include your name, phone number, email address, street address, city, ZIP code, and any message or service details you choose to send us.

We may also collect non-personal information automatically when you use the website. This may include your browser type, device type, IP address, pages visited, referring source, approximate geographic region, and general website interaction data.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests.
• Contact you about inspections, scheduling, quotes, or service-related communication.
• Improve our website, content, and user experience.
• Understand how visitors use the website.
• Maintain website security and reduce spam or abuse.
• Comply with legal obligations when required.

We do not sell your personal information.

Contact Forms and Service Requests

If you submit a form through our website, the information you provide may be used to contact you regarding your request, confirm service availability, answer questions, or follow up about rodent control services in Ann Arbor and nearby areas.

You should only provide information that is relevant to your inquiry. Please do not submit sensitive personal information that is not necessary for service communication.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to support site functionality, measure traffic, understand visitor behavior, and improve performance. Cookies are small files placed on your browser or device to help websites remember user activity.

We may use analytics tools or other standard website technologies to better understand how users find and interact with our site. These tools may collect data such as browser type, pages visited, session duration, and referral sources.

You can usually control cookies through your browser settings. Disabling cookies may affect certain site functions.

Third-Party Services

We may use third-party tools or service providers to operate the website, receive form submissions, measure analytics, manage spam protection, host content, or support communication. These third parties may process certain information on our behalf as necessary to provide their services.

Examples may include website hosting providers, analytics providers, form handling tools, email services, spam filtering tools, call tracking tools, or customer communication platforms. We are not responsible for the privacy practices of third-party websites or services beyond our control.

How We Protect Information

We take reasonable steps to protect the information submitted through the website from unauthorized access, disclosure, misuse, or loss. However, no method of internet transmission or electronic storage is guaranteed to be completely secure, and we cannot guarantee absolute security.

How Long We Keep Information

We may retain submitted information for as long as reasonably necessary to respond to inquiries, maintain business records, support customer communication, comply with legal obligations, resolve disputes, or enforce our policies.

Your Choices

You may choose not to submit personal information through forms or email, but doing so may limit our ability to respond to you or provide service-related communication.

If you would like us to update or remove contact information you previously submitted, you may contact us using the contact information listed below. We will make reasonable efforts to address such requests in accordance with applicable law and operational requirements.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website. If you believe a child has submitted personal information to us, please contact us so we can review and address the matter appropriately.

External Links

Our website may contain links to third-party websites for convenience or reference. We are not responsible for the content, security, or privacy practices of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect website changes, operational changes, legal updates, or improvements to our practices. Any updated version will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how information is handled through this website, you may contact us at: